1. Introduction
The unlawful-like incidents depicted in the recent movie “The Crucible” had become a hot and rising issue among the nation of Korea, and is even now yet to abate in debate. Not only is the so-named ‘crucible law’ a political issue, but it is a socially psychological one on many levels as well. It is worth discussing and investigating in a social cognitive point of view t
Credibility is the cornerstone of effective persuading.
The best case is persuade people with expertise and relationship
It is process of identifying shared benefits.
Case1. Fries and Barry
Used literal description with the analogy
Made concrete and memorable
Case2. Speech by Mary Kay Ash
Draws on vivid analogies to illustrate the business conduct she values.
Case of no shared benefit
Persuader should adjust their position
At the heart of framing is a solid understanding of audience
Solution
Persuader should research the issue before persuading
Persuader use communication, meeting and question with audience for gathering basic information
Consequence
This process causes them to alter or compromise their own
to others.
This chapter will describe the tools and skills that overcome the communication deficit pervading today’s organizations and broader social world.
Leading Strategic Conversation
Facilitating Strategic Conversation
Actively listening to others
(2) Setting the agenda for conversation
(3) Selecting the right communication
channels and facilitating dialogue
How Leaders Communicate
Communication: a process by which information and understanding are transferred between a sender and a receiver.
5 Key Components
(4)Discernment(식별)
One of the most rewarding kinds of listening
A leader detects the unarticulated messages
hidden below the surface of spoken interaction,
complaints, behavior, and actions.
Ef